Frequently Asked Questions

Care Hosting is our managed website hosting service. We don’t just provide server space — we take full responsibility for keeping your website running, secure, and up to date. This includes proactive monitoring, security updates, regular backups, and knowledgeable support when you need it.

No. We don’t use lock-in contracts because we believe in earning your business every month through quality service. You stay with us because you value what we provide, not because you’re trapped. If you have no reason to leave, why would we need to tie you in?

We serve businesses across New Zealand. We work primarily online for efficiency, but we’re available for on-site visits when needed. This approach keeps costs reasonable while ensuring you get the personal attention your business deserves.

Every website is different, so we provide tailored quotes based on your specific needs. We’re transparent about pricing — you’ll know exactly what you’re paying for before we start. Contact us for a no-obligation conversation about your project.

Yes. We build websites with content management systems (WordPress) that let you update text, images, and content yourself. We also provide training so you feel confident making changes. And if you ever need help, we’re just a call or email away.

Our monitoring system checks your website every few minutes. If there’s a problem, we’re notified instantly and get to work fixing it immediately. Because we control the servers, we can investigate and resolve issues quickly — often before you even notice.

Yes. We run our own mail servers and offer professional email hosting (you@yourbusiness.co.nz) as part of our Care Hosting packages or as a standalone service.

Absolutely. We handle the entire migration process — backing up your current site, setting it up on our servers, managing DNS, and testing everything. Migration is free when you sign up for Care Hosting.

Just get in touch. We’ll have an honest conversation about your situation, recommend practical next steps, and give you a clear quote. No high-pressure sales, no complicated processes.

It depends on the scope, but a typical business website takes 2-4 weeks from initial conversation to launch. We’ll give you a realistic timeline based on your specific project.